How Can We Help ?


Our company’s headquarters are located in Malta, while our warehouses are scattered across Asia, USA and Europe.

For a limited time, we do offer a FREE SHIPPING option on ALL Orders!

We ship from our partnered factories & warehouses located in Asia and Europe. As different factories specialize in different areas of manufacturing, if you order more than one item, it may happen that your items will be shipped separately.

Most of the time, it means that your package is waiting for customs clearance and sadly we do not have any control over that. Please be patient you will receive your package within the next days.

Once your order has been processed, you’ll receive updates of your order status by email or SMS.

You can apply any Discount Code at the Checkout under the Order Summary tab located at the top of the page.

We use Secure SSL connections with the latest 256-bit encryption technology for 100% safe and secure transactions.

One of our main goals is to give access to the best pet’s product on the market to the largest amount of Paw-rents so We Ship to Most Countries!

Payment & Gift card

We do accept the following Credit Cards Visa, AMEX and Mastercard. You can also use other payment methods like Google Pay, Apple Pay, Paypal or Shop Pay.

For most countries, you will not have to pay customs, but based on many factors, once in a blue moon, it can happen. Please take note that customers are responsible for any customs and tax charges for their order when it occurs.

If you need to make any changes to your order you will need to Contact Us Before Midnight(EST) on the day you’ve placed the order. Otherwise, your package is already in the hand of the carrier and sadly, we do not have any control at this point.

We Can Change

  • Your Delivery Details
  • Your Name
  • Your Email
  • Your Phone Number


  • We cannot cancel your order once it has already been shipped.
  • You can view our full refund policy here.
  • No products in the cart.